Users will lose access to the Hangouts Chrome extension on the web and can upgrade to Chat on the web or install the Chat web app. Users will lose access to the Hangouts mobile app and can upgrade to Chat in Gmail or the Chat app. Upon receiving this: "It’s time for Chat in Gmail" message, the classic Hangouts app will stop working. How will these users know Those users who are on the old Hangouts mobile app will be prompted by an upgrade screen to use Chat in the Gmail app or the standalone Chat clients (Android and iOS). Google says it will warn users "at least one month" in advance before moving them to Google Chat. Hangouts will remain usable on the company's desktop site till November 2020. Google says that users who use Hangouts in Gmail on the web won’t start seeing prompts to make the switch to Chat until July.
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